Plant room Maintenance & Servicing
Helec Limited is a leading UK based independent Combined Heat & Power supplier with an in-house service & maintenance division headed up by the Service Manager Laura Cox.
Our factory trained engineers have the skill sets & capacity to service, maintain and repair most types of gas fuelled CHP systems found in todays commercial and large domestic settings.
Here at Helec we can provide Ad hoc maintenance, pre-planned service regimes and contracted monitoring on CHP systems, packaged plant rooms and district heating schemes.
Combined Heat & Power units require a service interval after a number of operational run hours have been logged (just like a domestic car)
Service intervals from new CHP units supplied by Helec must be carried out by trained Helec engineers for warranty validation and requested extended warranty periods.
However, in certain circumstances we can train third party partner engineers to the required standard when “Open Protocol” is requested by clients on certain models (see products section, or speak with Laura to verify which models offer this facility)
Helec provide competitive CHP service & maintenance packages in a variety of levels & cost packages, namely Service only, Silver Plan and Gold Plan.
Pay as you go service
The Service Only option is a simple ‘pay as you go’ service charge with no upfront costs providing; + Routine service interval of your CHP unit in line with the designated manufacturers completed run hours schedule. + (Contact service@helec.co.uk to get confirmation of your specific CHP run hours between service intervals) + Labour & travel included + Web based 24-hour monitoring, remote fault diagnosis and system rectification (where available). + Safe waste oil disposal + Air filter and engine plug changes + Issue of Gas safe certification on completion.
Please feel free to get in touch with our service team to request a quote via email: service@helec.co.uk or call the service number on 0330 2232401
Silver Plan Service package
The Silver Plan is designed to offer full scheduled service support to include: + Planned servicing including labour & travel + 10% discount on PAYG servie costs + Excludes parts required for unscheduled maintenance & repair + 4G remote monitoring of CHP operating system cw broadband rental + Oil changes with safe waste oil disposal + Gas safe certification on completion for 12 months
Please feel free to get in touch with our service team to request a quote via email: service@helec.co.uk or call the service number on 0330 2232401
Gold Plan Service Package
The Gold Plan is designed to offer the client complete piece of mind and allows for a comprehensive approach to owning and operating a CHP system. Note: Helec recommend this 3 year contract plan for all users who expect their system to operate above 6,500 run hours/year. The Gold Plan includes; + All planned servicing including major planned maintenance, labour & travelling. + Any parts required for unscheduled maintenance + Up to four (4) days labour /year for unscheduled maintenance occurance + 4G or web Based monitoring of system (cw broadband rental) + Extended warranty + Oil changes with safe waste oil disposal + Gas safe certification on completion of each service
Please feel free to get in touch with our service team to request a quote via email: service@helec.co.uk or call the service number on 0330 2232401Helec pride ourselves on having one of the most reliable and efficient CHP maintenance divisions in the UK HVAC arena. With over 17 years experience in the industry we have the expertise to help your CHP system run effectively & efficiently. Our Service maintenance packages can also encorporate your boiler servicing requirements and all other planned maintenance regimes found within key plant room equipment.
Please feel free to get in touch with our service team to discuss your requirements, or simply send Laura your details and needs and ask for a quote via email: service@helec.co.uk or call the service number on 0330 2232401